Practice Management

The 3 Biggest Tax Resolution Practitioner Mistakes

What are the 3 biggest mistakes that most tax resolution practitioners make? Don't know? Watch my video now to learn the 3 biggest mistakes that you want to avoid as a tax resolution practitioner. The first one is they don't accept credit cards. I can't tell you any professional services firm…


Recharging After Tax Season!

You're in the home stretch. Tax Season is almost over! I want to talk to you about taking 5 minutes of your time right now. This video isn't going to be 5 minutes long, but after I'm done I want you to take 5 minutes for yourself and write down what you're going to do after April 18th. In other…


Answering Your Phones "Live" in Your Tax Resolution Practice

I want to ask you a question today. I know we're deep into tax season and you’re deep into work, but are you answering your phones live? Yesterday I emailed one of our members and I received their “away message” reply back that basically said, "We're very, very busy right now, we will get back to…


Add 6 Figures to Your Tax Resolution Practice

If I asked you, “How would you go about adding an additional hundred thousand dollars to your practice?” What would you tell me? You could tell me that you want to add a hundred thousand dollars to your practice by doing tax returns. If you're charging $400 per 1040 return you’ll need to do 250…


Providing Exceptional Tax Resolution Client Care

I want to talk with you about some important steps to providing exceptional tax resolution client care. Before we begin, let's clarify the difference between a customer and a client. Definition of a Client vs. a Customer A customer is someone who comes to you and has one transaction. Think of it…


Roslyn's Food for Thought - What Challenges You?

This post is from my wife and business partner Roslyn Rozbruch: This past January marked our third annual Marketing and Technology Conference, which we host along with ASTPS. Coming home from the event, I had a conversation with Michael about the previous MTEs and how it all began back in…


What Happens Once You Get Retained for Tax Resolution?

For this short video, tell you what it was like when I started my tax resolution business. It was 1998 when I decided to help people that had IRS problems. I was just fired from my corporate job. At the time, I realized I didn't want to work for anybody ever again. I wanted to be my own boss and…


Collecting Fees in Your Tax Resolution Practice

I’m going to answer a question I get asked all the time, “Michael, how can I get paid from people that have IRS problems who owe the IRS thousands if not tens and even hundreds of thousands of dollars?” My answer is, "In advance," of course. And now, you might be wondering, “Where do these people…


Unlocking The Secrets to Direct Mail Success

On Wednesday, February 15th at 2pm Eastern time (11am Pacific); The American Society of Tax Problem Solvers (ASTPS) and I are co-hosting a special LIVE, 60-minute webinar where you’ll learn The Secrets of Direct Mail Success with world renowned direct mail expert Travis Lee. He’s calling it:…


The 10 Most Important Words for Your Tax Resolution Practice

A lot of my members and clients have their marketing in place, working like a well-oiled machine. You might be in that category, where your phones are ringing and you know how to screen the looky-loos and tire-kickers from qualified prospects because you’re using the phone script system from the…


Embrace the Winds of Change and Don't Let Fear Get in the Way

First of all, we hope everyone had a great holiday.  We wish you all a happy, healthy, and prosperous new year! This month, we’ve been thinking a lot about the new year, because it brings new opportunities for change. We’re definitely feeling those winds of change here, especially because our…


Greg Nunn, CPA Invests in His Success as A Tax Resolution Professional, Do You?

Greg Nunn, CPA added tax resolution to his service offerings after 14 years of practice. When Greg decided to put the “pedal to the metal” and go full speed ahead putting a major focus on tax resolution, he turned to Michael Rozbruch's Tax and Business Solutions Academy to get in the business of…


My Version of Success

My version of "success" is helping to make a difference in people's lives. I realized this after years of teaching staff when I ran my tax resolution company and teaching others through continuing education programs. Now at Roz Strategies, helping helping CPAs, EAs, attorneys and other…


The Importance of Testimonials in a Tax Resolution Practice

As a tax resolution practitioner, you may know your services are excellent, but how can you let a prospective client know without sounding boring and overly boastful? Even if your prospective client will patiently listen to you tooting your own horn, how much will they actually believe? This is…


Choosing Priorities

This guest blog post is written by my wife and my business partner, Roslyn Rozbruch (my biggest rock).  Michael and I joined a new mastermind group called the Genius Network. This is a different setting than what we’ve attended in the past. First off, it’s a larger group of about 250 people, with…