Practice Management

How Customer Complaints Can Strengthen Your Business

Of all the calls and emails your tax resolution office handles, the most challenging, and potentially the most rewarding, is the client with a complaint.


Secure Serious IRS Tax Problem Leads

IRS_Clients_Serious The most successful tax resolution professionals value their expertise. Valuing expertise begins…


Tracking the Source of Your Leads

7K0A0606 Tracking the source of your leads to understand where potential new clients come from is important on many levels. Without…


The Power of Newsletters

I am a big believer in the power of newsletters for tax resolution marketing. When I ran my tax resolution company, the monthly newsletter I sent was always a hit. I have had a newsletter since the start of Roz Strategies and now, I help my tax resolution clients create them! My Insider's Circle…


Join me for Salim Omar's CPE Credited LIVE Webcast - FREE

I will be interviewed on Salim Omar’s CPE credited LIVE “Exponential Practice Growth and Practice Freedom Live Webcast” on Friday May 1, 12PM EST (9AM PST)...you need to be there! It's FREE and there is still time to register: http://bit.ly/1FvrfZg This LIVE webcast will give you the newest (and…


How to Manage Your Tax Resolution Client Files

My Insider's Group Members will be joining me tomorrow, Wednesday, April 22nd 12pm PST for a How to Set Up Your Client Files Webinar to learn how to best manage their tax resolution client files to maximize their practices! Ever struggle to find that one piece of correspondence but can't because…


Belonging to a Mastermind Group

Here in Los Angeles, we’re lucky enough to experience beautiful weather all year round. So when Roslyn and I made the decision to sign up for a Dan Kennedy mastermind group in Cleveland, Ohio this past February, we were thinking more about the below-freezing temperatures than anything else. In the…


Tax Resolution Marketing Tip: Answer FAQs for More Leads

tax-resolution-marketing-FAQs Today's tax resolution advice is short and sweet: to get more informational…


Tax Resolution Marketing Toolbox

content-education-tax-marketing When I teach tax resolution marketing to my Inner Circle Group Coaching…


Tax and Business Solutions Membership Call Schedule for March

Insider's Group Coaching Members: Mark your calendars for the remaining events this month! Make it a memorable March! Thursday, March 19th - 12 Noon Pacific – All Star Sales Clinic! How to Overcome the Most Common Sales Objections and Close More Clients! Join me and a special guest expert on this…


Effective Tax Resolution Marketing in Yellow Pages is Possible

Effective tax resolution marketing in the yellow pages is possible - IF it is done properly. Whether you’ve been doing IRS representation work for a while or just starting out you probably “heard” that phone book advertising doesn’t work anymore or it’s only for those large national firms with…


Tax Business Q & A Call with Michael Rozbruch

Tele-Coaching Call, Exclusive Member’s Only Benefit on 02/24! Jump Start Q & A  To help practitioners grow their tax resolution practices, avoid obstacles and get questions answered, I am hosting a special tele-coaching call for all Insider’s Circle TRSRS members. Call Date: Tuesday, February…


“Information Overload” and How to Get Noticed

Man-working-on-deskYour prospective clients are like you; they’re busy, they get a lot of email, phone calls, texts, and…


Success Means Surrounding Yourself with the Right People

"The fastest way to change yourself is to hang out with people who are already the way you want to be." ~Reid Hoffman, Co-Founder of LinkedIn